Job Description

Join Our Dynamic Team as a Central Station Surveillance Operator!

Are you ready to embark on a thrilling career and save the day with cutting-edge technology? We are actively seeking motivated and customer-focused individuals to join our team of Central Station Operation professionals. In this exciting role, you'll be responsible for the monitoring customer alarm systems and daily customer support interactions.

NO EXPERIENCE NECESSARY! We provide comprehensive on-the-job training.

Location:

2343 W. University Dr, Ste 106,

Tempe, AZ 85281

Work Shifts Available:

Friday-Monday: 2:00 p.m. to 12:00 a.m.

Sunday-Wednesday: 4:00 p.m. to 2:00 a.m.

Compensation:

$19.00-23.00 per hour

No tobacco – We are a tobacco-free location, no tobacco within 20 feet of the building

What Sets Us Apart:

• FULL TRAINING: On the job training
• No Degree required
• This job is for all ages 18 and above
• Those with military experience are encouraged to apply
• Medical, Dental and Vision Insurance
• 401k matching
• PAID TIME OFF

Your Duties:

• Attentiveness: Monitor and acknowledge video signals and alarms from customers’ video alarm systems (BONUS PAID FOR ARRESTS)
• Provide accurate information to the proper authorities by notifying appropriate points of contact of issues that arise i.e., dispatch police or security teams on verified threats and/or suspicious behavior
• Customer Support: Use your customer service skills and communication skills to be the superhero customers didn't know they needed
• Effectively document customer interactions regarding incidents, account inquiries and service requests

Qualifications:

• Typing speed of 30 wpm
• Effective verbal and written communication skills.
• Strong desire to learn and grow within a dynamic industry.
• Professional appearance and demeanor.
• Strong work ethic and attention to detail.
• Commitment to providing exceptional customer service.
• Strong desire to learn and grow.
• Successful completion of a DISA drug test and background screening.

If you're ready to take the next step in your training and embrace an exciting opportunity, apply now to become a valued member of our dynamic Central Station Operations Team!

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