Job Description

Located at Urbana Country Club, we are looking for a part time seasoned food and beverage professional with a strong background in elevated service and dining experience. Urbana Country Club offers a variety of amenities to its members and guests including a resort facility with spa, 8 guest rooms, fitness center, and aquatics. In addition to the resort there are both casual and fine dining opportunities, wine cru, sports courts, and a brand new 10 million dollar golf course opening in May of 2025

Maître d’ Job Responsibilities: 

• Welcomes members and guests in a warm and friendly manner, ascertains their dining preferences and needs, and determines where best to seat them.
• Lead in training host and wait staff along with development of standards, policies and procedures within the service operations at Urbana Country Club.
• Maintains and updates the seating chart, including making reservations, keeping track of available tables, and managing waiting lists in coordination with kitchen and serving staff.
• Directs diners to their table or the bar, provides them with menus, and answers questions about chef’s specials and other menu features.
• Responds to guest requests and questions politely and efficiently, taking note of food allergies and other dietary restrictions and coordinating with kitchen staff and other team members as needed.
• Guides opening and closing of the restaurant in cooperation with the chef and back-of-house manager.
• Communicates with diners about specials, promotions, and wait times.
• Pitches in to clear and set tables and deliver food and other requested items to diners.
• Keeps waiting areas clean and organized and ensures that waiting customers are comfortable.
• Ensures diners have a pleasant, welcoming, and memorable dining experience.
• Resolves conflicts or addresses or works to prevent diner disappointments

Work Hours and Benefits: 

Entirely flexible as we build this part time position. Friday Evenings and Saturdays are a focus to the position, but open for discussion. We are looking for someone with high level of experience in fine dining service

Requirements

Maître d’ Skills: 

• 5 years of quality restaurant server experience
• Customer service focus
• Excellent knowledge of phone and workplace etiquette
• Poise, professionalism, and patience
• Ability to communicate effectively with customers, staff, and vendors
• Multitasking, organizational, and problem-solving skills
• Flexibility to adapt to a constantly changing environment and set of challenges
• Team leadership and the ability to collaborate effectively with others
• Basic math and computer skills, including data entry and familiarity with point of sale (POS) software
• Attention to detail
• Efficiency
• Discretion

Benefits

Professional and safe work environment

Competitive pay

Opportunities for full time employment with benefits could be available for the right person

Uniforms, meal discounts, and other perks like FREE GOLF!

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