Job Description

A leading company in the plastic and cosmetic surgery industry is seeking a Front Desk Receptionist to provide exceptional client service and manage daily front desk operations. The ideal candidate is a friendly, organized, and service-focused professional with experience in high-end medical or customer service settings. Communicating effectively, the new team member will improve efficiency by managing appointment scheduling, patient inquiries, and front desk procedures while ensuring a welcoming and professional environment for all clients.

• Salary + Additional Benefits:
• $18-23/hr
• Medical, Dental, Vision Insurance
• Service & Product Discounts
• Earned time off (PTO)
• Career growth and advancement opportunities

Location: Houston, TX

Type of Position: Direct Hire

Responsibilities:

• Welcome patients and manage check-in and check-out processes.
• Answer and direct incoming calls.
• Schedule patient appointments.
• Manage reports and maintain medical records.
• Handle product sales and procedure scheduling.
• Assist with various onsite and offsite office events.

Requirements:

• High School Diploma or equivalent required
• Experience in med spa, plastic or cosmetic surgery offices (preferred), hospitality, retail, or customer service
• Ability to work effectively in a busy, fast-paced office environment
• Flexible and willing to assist with duties outside the primary job scope
• Proficient with Outlook email and scheduling software, such as Nextech
• Knowledgeable in Microsoft Office Suite and other patient care/management software
• Ability to multitask and handle diverse tasks simultaneously
• Experience with scheduling and rearranging appointments
• Charismatic and friendly with a focus on patient satisfaction
• Pleasant speaking voice and professional demeanor
• Strong written and verbal communication skills
• Excellent time management and attention to accuracy
• Dependable, trustworthy, with a positive attitude
• Inquisitive, resourceful, and proactive
• Ability to gain knowledge of services and process product sale
• Team player with strong interpersonal skills

Due to the high volume of applications we typically receive, we regret that we are not able to personally respond to all applications. However, if you are invited to take the next step in the process, you will typically be contacted within one week of submitting your application.

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