Job Description

Payrate: $35.00 - $38.00/Hour

Skills Required: manufacturing industry, SQL, Power BI, Business Analysis, Snowflake

Required Qualifications:

• Candidate must have a Computer Science or Manufacturing degree, or 2 years IT factory-facing experience
• 1 - 2 years demonstrated experience working in a manufacturing environment
• Candidate should have strong communication skills and be able to provide a positive customer support experience
• Candidate must demonstrate strong teamworking skills and an ability to forge relationships with key IT organizations and suppliers to achieve success in delivering IT Solutions or resolution to issues
• Ability to work independently and manage one’s time
• Strong Problem Solving / Troubleshooting skills including a base understanding of PC configurations, images and software installation practices across a variety of devices
• Must be able to configure and troubleshoot issues regarding desktops, laptops, tablets, and printers; Must understand Microsoft Office Suite and be able to Install/Configure applications
• Working knowledge of Microsoft Active Directory managing related organizational structures
• Ability to reset passwords, create accounts and manage groups
• Basic understanding of networking skills and understand factory firewall topologies and architectures
• Comfortable being on your feet and working in a manufacturing environment such as wearing appropriate safety equipment and learning how to navigate a manufacturing environment safely
• Job requires extensive active movement throughout plant including but not limited to climbing stairs and steps, lifting of devices, and pushing and pulling of equipment
• Sense of urgency to resolve key outages or production line down situations as well as occasional off-shift support activities when required
• Availability to work off-shift when needed for systems changes or be on a call rotation to provide support should any systems be down on an evening or weekends

Education & Experience Required:

• Candidate must have a Computer Science or Manufacturing degree, and/or 2 years IT factory-facing experience
• 1 - 2 years demonstrated experience working in a manufacturing environment or equivalent experience

Top Candidates will also have/Nice to haves:

• 1-3 years’ experience with manufacturing applications (such as SAP, PINpoint or Lincoln Checkpoint/Weld Sequencer)
• 1-3 years’ experience with Microsoft Applications (such as SharePoint, Power BI, PowerApps, Power Automate, Excel etc.)
• Working knowledge of Cisco network hardware and software
• General Networking skills, such as TCPIP settings on a PC, Wiring, some knowledge of how VPN and Routers work; able to diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when needed
• Strong communication skills, be an innovative thinker, have strong problem-solving skills, work well in a team environment, and possess strong customer relationship and customer support skills
• Strong customer service skills, mindset that if you don’t know how to solve the problem, you’ll find the right group/contact that will
• Basic script writing skills such as JavaScript and DOS Batch files, PowerShell, VB Scripting, Python
• Database experience with Oracle, Snowflake or SQL related systems
• MCSE Certification, Dell PC Certification and / or A+ Certification
• Application Development experience
• Understand IT Service Management and ITIL based support processes (Incident Management, Change Management Problem management

Pay Transparency: The typical base pay for this role across the U.S. is: $35.00 - $38.00 per hour. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience and the benefits package you select. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, 10 paid days off, 401(k) plan participation, commuter benefits and life and disability insurance.

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Aditi Consulting LLC uses AI technology to engage candidates during the sourcing process. AI technology is used to gather data only and does not replace human-based decision making in employment decisions. By applying to this position, you agree to Aditi’s use of AI technology including calls from an AI Voice Recruiter.

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