Job Description

Job Summary:

Willow is a health and wellness innovator harnessing the power of artificial intelligence and clinical evidence to drive meaningful change in healthcare. We use cutting-edge technology, data, and a highly engaging user experience to revolutionize health care and disease management. We seek an exceptional and self-motivated Health Coach Manager to join our growing team to deliver the diabetes prevention program. The position requires strong interpersonal skills, competence in digital apps and tools, good organizational and time management skills.

Duties & Responsibilities:

• Help develop and refine coaching protocols and procedures to ensure quality of program delivery.
• Provide appropriate lifestyle health, wellness, nutrition, fitness, and health education based on current evidence based practice.
• Deliver remote coaching of a Diabetes Prevention Program and other digital coaching programs to participants in an effective, meaningful and compelling way.
• Maintain deep knowledge in nutrition and fitness, including newly published research and guidance.
• Cultivate participant commitment and support retention.
• Create a safe, judgment-free, and motivating environment that is friendly for participants.
• Provide input and feedback on program features to development team.
• Keep clinical team appraised of latest practices in relevant topics.
• As demand for the program grows, recruit, hire and develop a team of digital health coaches.

Qualifications and Experience

• Bachelor’s degree from an accredited institution in exercise science, nutrition, or other health science subject.
• At least 8 years experience delivering a diabetes prevention program via digital platform.
• Completion of a CDC Lifestyle Coach training course.
• CDCES credential.
• ACE, ACSM, or NASM certification a plus.
• Deep knowledge of nutrition and fitness, including newly published research and guidance.
• Demonstrated knowledge of the principles of behavior change and motivation.
• Ability to build relationships with individuals and build community within a group.
• Strong interpersonal and communication skills in dealing with diverse populations.
• Experience working with chronic condition management, such as diabetes and hypertension, and weight management.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Ability to work in a fast-paced and changing environment.

Physical Requirements/Work Environment

Willow Labs has a mandatory COVID-19 vaccination policy. All employees, including all new hires, are required to be fully vaccinated against COVID-19 as a condition of employment unless a legal exemption applies.

This position primarily works in an office environment. It requires frequent sitting, standing, and walking. Daily use of a computer and other computing and digital devices is required. May stand for extended periods when facilitating meetings or walking in the facilities. Some local travel is necessary; therefore, operating a motor vehicle and maintaining a valid Driver’s license is required.

The physical demands of the position described herein are essential functions of the job, and employees must successfully perform these tasks for extended periods. Reasonable accommodation may be made for those individuals with real or perceived disabilities to perform the essential functions of the job described.

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