Calm, straightforward IT support

Helping home users and small businesses keep computers secure, updated and running properly. 22+ years experience.

Most problems are solved remotely. Onsite callouts are available when needed. All work is booked in advance — no drama.

Monthly plans reduce breakdowns and usually cost less than repeated callouts.

Book support View monthly packages

IT support without the drama.

Remote support worldwide. Onsite callouts across Cumbria.
Clear scope, plain English, no fuss.

Book a slot Monthly packages

Support hours: Mon–Fri 9:00–16:00

Services

Remote support or onsite callouts — booked through the diary.

Remote support

Best for most problems. Faster, cheaper, no travel time.

Booked via diary
Fixes, setup, advice
Home & business

Onsite callouts

Hardware, Wi-Fi, printers, cabling, or when remote won’t do.

Across Cumbria
Home & business
Booked visits

Note: Onsite visits are charged separately.

Projects

Larger jobs with clear scope, timescales and a fixed quote.

Upgrades / rebuilds
New setups
White label computer support for your customers
Quoted separately

Monthly packages

Simple plans to keep systems protected and reduce emergencies.

Most customers choose Secure + Maintain. It prevents repeat callouts and gives predictable monthly costs.

Home

HomeCare

£15 /device/mo

Best for: keeping home PCs protected and ticking along.

Managed security
Patch checks
Annual PC health check
Discounted support sessions

Not designed for urgent or emergency support.

More Info

Paid by Direct Debit.

Recommended

Secure + Maintain

£35 /device/mo

Includes a Free Remote Support session to set up the service (health check + cleanup + remote setup). Free only if the computer is working with no existing problems.

Best for: small businesses and anyone who wants fewer problems.

Managed security & patching
Backup monitoring (where applicable)
Email security (basic)
Remote support included (reasonable use, Mon–Fri 9–4)
Priority over pay-as-you-go bookings

⏱️ 12-month minimum term

Onsite visits and projects charged separately.

More Info

Paid by Direct Debit.

Low-touch

Security Watch

£10 /device/mo

Hands-off protection with minimal interaction.

Managed security / EDR
Patch monitoring (alerts)
Monthly status report

Support billed pay-as-you-go.

More Info

Paid by Direct Debit.

Book a slot See reviews

Customer reviews

Real feedback from customers.

Contact

Book online for the fastest response. For anything else, message or email first:

Contact page: https://cartcom.co.uk/contact
WhatsApp: Message us
Phone (last option): 01900 838001 / 01946 758138
Support hours: Mon–Fri 9:00–16:00